Privacy policy

Because VitoriaHesed respects your privacy!

We have created this Privacy Policy to govern how we treat the personal information you provide. Any time you visit vitoriahesed-2.myshopify.com, you are subject to this Privacy Policy and our Terms and Conditions. We are committed to building a lasting and meaningful relationship with you, our consumer, and we recognize that this relationship must be made on mutual trust.

The data we collect aims to give you a better shopping experience with personalized products, services and offers.

  • We respect your privacy and choices. You can opt-out at any time.
  • We do not sell your data and require partners to abide by the law and protect your information.
  • We will continue evolving and updating our privacy and security practices because retaining your trust is essential.

Information Collected

Personal data about you may be collected through your use of the Site. Information that you provide to us, from your engagement with our brand sites and platforms, advertising, media, and from third parties who have your consent to share it.  This information may be collected when you provide it on the Site. When you visit this Site, information about your device or usage by automated means, including using technologies such as cookies, and web server logs, is also collected.

How is your data used?

We use data within the VitoriaHesed family to communicate with you about our beauty products and services, answer questions, and create better experiences.

We do this to get a complete view of your preferences for our beauty products and services, which, in turn, allows us to serve you better and with more customization and better beauty products. Your information will be used to

  • Enable the functioning and services provided via the Site.
  • Operate, evaluate and improve business.
  • Communicate with you about, and administer your participation in special events, contests, sweepstakes, loyalty programs, surveys and other offers.
  • Create and manage your online account, including access to your online purchase history.
  • Collect your payment card transactions and/or gift card transactions through online payment gateways.
  • Create a profile about you based on the information you provided to tailor advertisements to your interests.
  • Post your product reviews.
  • Product listing, sales and fulfilment.
  • Product returns and exchanges.
  • Customer care, such as chatting or responding to your inquiries.
  • grievances and complaints.
  • Process transactions performed by you on the Site.
  • And any other necessary functioning to make the process function.

Information processed and shared

We share information with third parties who help us run our sites and business. We do not sell your data.  While we do not sell personal information, we may disclose to our service providers with controls such as prohibiting re-use or sale from preventing fraud, completing a transaction requested by you when required by law or authorities, and in the event of a sale or reorganization of our company.

Your rights and choices

You can opt out of interest-based advertising, SMS messaging, marketing emails, and push notifications anytime.

You have the right to choose whether or not to accept cookies used for specific purposes on the Site, except for strictly necessary cookies that are essential for the Site to work. You can refuse or opt out of receiving specific categories of cookies or change your preference settings at any time by clicking on the cookies consent tool.  However, please note that your user experience may be impacted without these cookies.

Changes and policy updates

Please note we may change information on the Sites and/or this Privacy Policy at any time, and any changes will be effective immediately upon the publication of revisions.